New BitPixelLED pow...
 
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New BitPixelLED powered on first time, then went black after the ALU booted to menus.

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(@corey-harrell)
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Joined: 2 years ago
Posts: 2
Topic starter  

I have powered the PixelLED off from power adapter and from the connection on the back of the device. It powered on after a few tries, but then goes back off after a minute or so. I cannot always get it to power on after removing all power. I have seen it power on and display the Legends Ultimate logo on twice, within the last two hours. I am wondering. if I got a bad device, it should not power powering off like that, Ive tried different power outlets, same result

This topic was modified 2 years ago by corey.harrell

   
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Pixelcade Admin
(@pixelcade-admin)
Reputable Member Admin
Joined: 6 years ago
Posts: 330
 

is their a light on the back of the bitpixel board? if not, then something is not right there, you'll need to put in a ticket with AtGames


   
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(@corey-harrell)
New Member
Joined: 2 years ago
Posts: 2
Topic starter  

@pixelcade-admin I checked to make sure that the switch on the back was not turned the left (which turns a red light on the back of the bitpixel, when I switched it to the right position in the troubleshooting guide, the red light turns off. It was already in the correct position when I installed it. Something I noticed after I just left everything unplugged is that the green light on the power adapter is not solid green like it was when I installed it, its not blinking every - seconds. I think that it maybe the culprit, I'm glad I bought it through Amazon, I just hope they dont have a bad batch of boards, when I get a replacement.


   
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(@bronx9)
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Joined: 1 year ago
Posts: 1
 

what was the outcome because im having the same problem

 


   
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Pixelcade Admin
(@pixelcade-admin)
Reputable Member Admin
Joined: 6 years ago
Posts: 330
 

it's possible the power supply went bad, the BitPixel power supply is 12V for reference (vs. Pixelcade boards which use a 5V, 10A power supply) . If not already , you may try resetting the firmware on the board also https://pixelcade.org/reset-firmware/ but that of course will not help if the power supply is bad


   
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